Cool Air Designs Reviews

Second year in a row using COOL AIR DESIGNS to install ductless ac split units in my home. Al and his team made the installation as simple and clean as can be. The entire team was great. Thanks again for everything!

Al and Megan were great to work with. Answered all questions in a very timely fashion. The price was good. Work done quickly by a competent and friendly crew. Would highly recommend it!

We found Cool Air Designs by Internet chance. The owner (Al) is a true customer-oriented businessman. He was on vacation when I left a weekend message for a quote and got back to me immediately. He came as scheduled, and reviewed our layout and existing system. He clearly presented the advantages and disadvantages of the myriad of central AC systems currently available. The information made it easy to select the right system for our needs. The next day we received a comprehensive and competitive quote. Three days later all the new equipment appeared in front of the house at 6:30 AM. The installation team of six appeared before 7. They split into 3 teams and worked simultaneously on removing and installing the compressor, the air handler, and the refrigerant tubing. The crew was quite young but were the most professional and knowledgeable group we ever had to work for us. We were kept apprised of the progress throughout the day and were contacted by Al directly to ascertain our satisfaction with his team’s progress. Incredibly, they were done by 2 PM, with all areas cleaned and the old equipment removed. The system is now running and performing as Al said it would. I highly recommend Cool Air Designs for their excellent service and fair pricing. Another bonus is watching the carefully coordinated and integrated installation process by his obviously well-trained and committed crew.

Absolutely the best A/C purchase, installation, technicians, communication, price, we ever had. We highly recommend Cool Air Designs. A great local family business.

The staff at Cool Air Designs exceeded all of my expectations. The crew that came to my house to install a new central air system was prompt, effective, clean, and very nice! They also explained everything they did, step by step. The owner Al was a pleasure to work with at every step of the way and made sure that all of my specifications were met. I would highly recommend them to everyone!

Very happy with the installation of my 3 ton Amana 16 seer system. Price was fair and the quality of work was excellent. Al, the owner, was a pleasure to work with and he actually talked me out of spending more money on unnecessary upgrades. That alone speaks volumes. Highly recommended.

Al and Megan were excellent to work with, and the installers who came to the home were friendly, competent, and knowledgeable. Al followed up frequently to make sure I was happy with the process. Highly recommended.

Cool Air Designs is great! I am very happy with the installation they did for me. They installed a new SpacePak Central Air Conditioning unit. It was reasonably priced and everything they said it would be. They were on time. The guys were very pleasant and polite. They did a great job! Al the owner is so nice! It was a pleasure doing business with them!

Very happy with my recent experience with Cool Air. The owner, Al was knowledgeable and provided a lot of information so that we could make an educated decision and feel confident about it. He was replacing a 19 year old A/C system but we made some changes based on his suggestions, due to problems we had in the past with our unit. His crew arrived first thing in the morning and they were a well-organized team that finished up by mid-afternoon. They were neat and I was comfortable approaching them with any questions and concerns. We would highly recommend it!

I am a seasoned veteran in the hiring of contractors and skilled tradesmen who recently had a 25 year multi-zone residential air conditioning system replaced by Cool Air Designs (Al Falcone) in my primary residence. I used them based upon the recommendation of a general contractor who I have used many times, for many years and who I consider a good friend. I was promised quality, honesty/integrity, and fair pricing. I was not disappointed. The crew each day was on time, clean and respectful. Everything promised was delivered. Pricing was fair and competitive with other vendors who submitted estimates. Only used first-class materials and his crew took no shortcuts in the installation even when things were more complicated than expected. The entire experience was excellent. My highest recommendation.

I would very highly recommend Cool Air Designs. Al is very professional, accommodating, and gave me top-notch AC service. His staff is polite and professional going above and beyond with excellent customer service. The repairmen were all meticulous and even showed up early to accommodate my work schedule. You will not find a better deal anywhere. Al runs a great team of professionals

Amazing service…very professional, responds in a timely fashion. The owner is committed to his customers! Technicians were highly Skilled and well trained. Since cooling and heating can account for almost half of your energy costs, making the right decision can impact your family. This company will exceed your expectations.

After contacting and getting estimates from a few A/C installation companies I thought I would give Cool Air Designs a call after a friend mentioned being pleased with their work. It proved to be a great move on my part as Al completely crushed the competition in price. I wanted a Lennox 16 Seer -3 ton unit for the house and his price was thousands less than another companies price for a 13 Seer, lower brand name. So Al took measurements and guided me through the process. His crew came and were extremely professional and again explained every aspect of the job they were going to do. I was asked if I had preferences for the location of vents and was explained why some locations would work better than others. They worked clean and I was very pleased with their performance. Then the electrician and assistant came to hook it all up to the box – once again -super nice guys and great workers. It was a tough fit getting in and out of my crowded garage and they were kind about the inconvenience I put them through. In all, I would say a great company to have to do your A/C installation. Do yourself a huge favor and give Cool Air Designs a call -A great experience and did I mention AL crushed the competition’s estimate even with a superior, more powerful unit. Thanks again Al

A great experience from start to finish. Al was a delight to deal with. Definitely recommend. Couldn’t have asked for anything more.

From beginning to end, we were so pleased with our experience in dealing with Cool Air Designs, and its President, Al Falcone. Al arrived on site for an estimate and it was clear that (a) he was knowledgeable and (b) that he was not looking to fleece me for the work required. Al presented options and pricing that were clear. Furthermore, his estimate came in nearly $1,8000 lower than a competitor who was pushing another brand. We were able to secure an appointment within 2 weeks of the estimated date and on the day of, it was like a tactical assault. A crew of 6-8 was present before 7 AM, and they were perfectly choreographed. A team handled the replacement of the outside unit, others worked on ductwork and setting lines, while another group took care of the air handler in our attic. Every employee we encountered was courteous, clean, and treated our home as if it was their own. Drop cloths were laid everywhere and extra care was taken in whenever they brought materials in or debris out. It’s not often that you find a contractor where you can sit back and be entirely comfortable in the service that they are providing, but this was one such instance. I will highly recommend Cool Air Designs to family and friends looking to get work done in the future- they are that good!

I had Cool Air Designs replace my 32 year old central air system. They came in at 7 am and were done by 2 pm with a crew of 8. I am very happy with the job they did and the professionalism of the crew. Al the owner was always very easy to get in touch with and seems to really care about his customers. I wouldn’t hesitate to recommend Cool Air to anyone looking to have a new system installed or work done on their existing system.

A very good price. All the work was done in one day. They worked very hard to make sure that we were completely satisfied with the final product. I would definitely recommend them.

Amazing experience. We were so happy with everything from start to finish. Al provided such fabulous customer service, we felt like family. The work was done so quickly. We love our CA system and wish we would’ve done it sooner. The cost was also extremely reasonable and better than any other places we consulted.

Cool Air does terrific work and is a great community-oriented company. They are reasonably priced and get the job done quickly. After working with them, I went back to ask for sponsorship for a local fundraiser. They have been great supporters! Thanks to Cool Air for not only running a great family-owned business but for supporting your neighbors.

Great job. Neat, clean, and very professional. The Aprilaire humidifier is quiet and you can feel the difference, great recommendation. Thank you, Al. Your workers were absolutely amazing.

Cool Air Designs is a first-rate customer comes first HVAC company. From start to finish Al(owner) and the team were knowledgeable and professional. My wife and I 3 years ago had a ductless unit installed in our basement. Recently the unit started struggling to heat my basement. As it turned out Al’s team identified that the unit had a slow refrigerant leak in the main coil. Upon having a phone conversation with Al without hesitation he had a brand new unit delivered to my doorstep the next day! Shortly after his team installed it and all was good again! Talk about service! Truly amazing. In conclusion, I would highly recommend cool air designs for all your HVAC needs! Great combo of professionalism and customer comes first mentality that is not seen enough anymore! Thank you, Antonio.

These guys were amazing. Did a complete HVAC installation in one day, the system worked like a charm, and they were clean and courteous. I would have given 50 stars if I could have. HIGHLY RECOMMENDED!!!